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This section covers the following topics:

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  1. Navigate to WORKSPACES> ASSET MANAGEMENT> Asset Center and select the asset to which you want to apply bulk actions.
  2. Click Bulk Actions and click the action that you want to apply from the list of actions.
    Note: You can also apply a bulk action to a single asset.
  3. The following Bulk Actions are available:
    • Update StateStatus: Updates the State of the assets.
    • Update Model: Updates the Model that is associated with the asset.
    • Update Organization: Updates the Organization/Location of the asset.
    • Update Owner: Updates the Owner of the asset.
    • Update BYOD: Updated the Bring Your Own Device flag for the asset.
    • Create CIs for Assets: Creates CIs from an asset.
    • Make Active: Makes an asset active.
    • Make Inactive: Makes an asset inactive.
    • Delete: Deletes the asset from the application repository. 

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Intelligent Service Management lets you create assets that are based on models. This capability lets you describe products that you own or plan to acquire. For example, you define Dell Inspiron 15 as a model and your enterprise purchased ten computers of the same model. You can then define ten asset records that are based on the model to describe each computer. 

Follow these steps:

  1. Log in to the application as an Asset Manager.
  2. Click WORKSPACES> ASSET MANAGEMENT> Assets Center and click New Asset.
  3. Specify the following details under the Asset Information section:
    Name
    Specify the name of the asset. For example, Dell E6470.
    Host Name
    Specify the host name of the asset. For example, Jonsmith123.
    Asset Tag
    Specify the asset tag of the asset.
    Serial Number
    Specify the serial number that the manufacturer of the asset provides. For example, SerialNo432156.

    MAC Address
    Specify the MAC address of the asset.
    IPV4 Address
    Specify the IPV4 address for the asset.
    Operating System
    Specify the operating system installed on the asset. 
    Purchase Order Number
    Specify the purchase order number that the inventory manager provides. For example, 332456.
    Warranty Expiry Date 
    Specify the warranty expiry of the date of the asset. 

    Status
    Specify the lifecycle status of an asset and indicates the availability of the asset. For example, Shipped.
  4. Specify the BYOD.
  5. Select the Asset Type. For example, Cloud, Physical or Virtual.  
  6. Search for an appropriate Model from the list of the available models and associate the model with the asset.
    Note: The categorization value is populated automatically when you select the model.

  7. Search for an appropriate Organization from the list of the available organizations and associate the organization with the asset.

  8. Search for an appropriate Vendor from the list of the available vendors and associate the vendor with the asset.

  9. Search for and select an Owner from the list of the available owners and associate the owner with the asset.

  10. Click Save.

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