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The conversation log contains the list of events that occurred during the specific conversation that took place between the bot and the user. At a time, only Only one conversation's list of events could can be viewed at a time. The date in the log for each Conversation is displayed in chronological order of the events that occurred with the oldest event on top and newest on the bottom. Therefore scrolling down through the events follows the order of the conversation from start to finish.
The Conversation’s events will be shown expanded by default. Admin/Developer A user can unselect the Expand Events checkbox in the details view of the Conversation to have a minified lookminimized view.
Bot Response is highlighted in orange color and user messages are in grey color. If there is a Date change in between an ongoing conversation then the date will be mentioned in the conversation Timeline.
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