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Channels
Users
Skills Category
Skills
Date Range - filters by the conversation start date and time
Events- The events like user sent the message, bot replied the user, validation of attributes , etc,etcare interactions between user and the bot.
The default filter applied is All for all the fields and the Last 24 hours data will be shown for the Date Range filter. In the filters section, you can select the checkbox to see the list of conversations that resulted in Platform Errors, errors caused inside the virtual agent. This will help to quickly identify the conversations that errored.
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The context variables pop up will be shown as below. This includes the data for the global and local variables used inside the skill and operation.
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The You can view the details about the execution results of the operation, ruleset could be viewed , and so on by clicking on the events. Please see the following examples.
The following image shows an event details of one of the integrations executed.
Request Configuration:
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Response Configuration:
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The following image shows an example of a ruleset executed.
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