This article contains the following topics:
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- Bot Name: Displays the bot name. The name is set by Serviceaide or your Super Admin when the tenant is created. This can be edited by an Administrator.
- External ID: This is the unique identifier assigned to your bot. This ID is used to integrate with external applications or channels that require to communicate with the bot.
- Language: Displays the bot's language. This cannot be changed as it links to how the Natural Language Processing (NLP) engine processes messages from users.
- Status: Displays status of the bot. Setting the status to Inactive makes the bot unavailable in all channels.
- Last Updated On: Displays the date and time when the Bot Information was last updated.
- Last Updated By: Displays the name of the user who last updated the Bot Information. This is for auditing purposes
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