Context
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Context
Create an additional 1 Admin and then add 10 other users with other user roles.
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When creating Users in Luma, ensure that information used for user authentication and reconciliation such as user name, email id, phone number, etc. are the same as that are in your 3rd party system. This will ensure that the user is auto authenticated by Luma and correctly identified during integration with the third-party system. For example, if you are using ISM as your ITSM system, use the same email id to register in both the systems. This way Luma will be able to access the correct information like your tickets, assets, etc. in ISM. |
Add New Users
Follow the below steps to Add a New user and assign required access:
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