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Excerpt

The following slice configuration parameters are applicable to the Change Management process in the application. They are classified under Parameter Category Change Management in the Manage configuration parameter form.

Table of Contents
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CHG_DISABLE_WORKFLOW_ACTIONS_ON_TICKET_STATUS

This parameter allows the administrator to configure to view or hide the workflow actions based on the configured ticket status.

Title

Description

ID1056

Parameter Name

CHG_DISABLE_WORKFLOW_ACTIONS_ON_TICKET_STATUS

Parameter Description

Set values for status at which to restrict viewing the workflow related actions of a change request..

Default value

Closed

Valid value

Active, Approved, Archive, Closed, Complete, Escalated, New, Pending, Queued, Request- Delete, Resolved, Submitted

Impact Area

Change Request workflow actions

Appears on Interface

All users


NOTIFICATION_INTERVAL_FOR_APPROVED_CHANGES_NOT_COMPLETED

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