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Note: 1. Skill is available only after the Build and Publish process is completed.
2. Permissions should be given to the Users to Groups in order to execute the Skill.

Additional Resources:

Visit the below Wiki Documentation for more information on:

  1. Creating an Attribute on Create Global Attributes

  2. Configure a 3rd party Web service integration on REST Integrations

  3. Creating and Managing Skills is at Create Skills

  4. Using local attribute in skills on Use Variables in Skills

  5. Publishing Skill on Build and Publish

  6. Understanding Conversation logs on Conversation History.

CALL TO ACTION: Assignments

Now, refer to the above example and try creating the below skills:

  1. Build a Skill to create a Service Request in ISM. Create an attribute to accept the request details and configure an operation to Create a Service request in ISM. Use the Attribute and Operation in your skill and display the Service Request number received in a bot message.

  2. Build a Skill to view recent work logs for your ticket. Create an attribute to accept the ticket number, configure the operation, and pass the ticket number to the web service. Display the worklog received as the web service response. Configure a rule set to handle errors such as ticket not found, No worklog found, incorrect ticket number, etc.

  3. Build a Skill to connect to AccuWeather REST API to get current weather information of a city. Refer to the below link for details on the API:
    https://developer.accuweather.com/accuweather-forecast-api/apis