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Build and Publish process is used to train the bot on conversations and Skills designed on Luma VAin Bot Builder. It ensures that Luma VA Virtual Agent understands the user request intent and processes it the services as requested.

The Build and Publish process allows publishing any new changes made to Skills or and Attributes , and to make them available to for the Botend-users. The activity process must be run in the following scenarios:

  1. Creation of a Skill

  2. Changes to User Phrases on Skills

  3. New Attribute (global) created

  4. Value, Synonym, and Regex Changes to an Attribute 

  5. Updates to Small Talk and System Skill

  6. Change the Skill status to Active or Inactive  Inactive.  

Info

Bot prompts the administrator when a Build and Publish run is required. A Red dot next to the Build and Publish option indicates that

there are

one or more items are Pending for Publish

Image

The following

. A message banner also appears on the Build and Publish page

,

in case there are items awaiting Publishing.

<image>

You may also see the pending items in the Skill Builder list and Attribute List with Pending for Publishing status. Any of the aforementioned updates are not available for users until they are published.

<image>

To Build & Publish the changes, follow the below steps:

  1. Go to the left navigation pane and then select Navigate to Build and Publish.

  2. Click Build & Publish buttonon the Build & Publish screen.

  3. The execution Execution status changes to In Progress. The indicator on the left navigation changes to the 'Blue' dot, which represents Ongoing Build and Publish activity. 

  4. Once the process is completed, a success message is displayed.

  5. Updated Skills or Attributes are ready for use.

A toast message is displayed to you when the Build and Publish process is Started and Completed. The indicator on the left navigation changes to the 'Blue' dot, which represents Ongoing Build and Publish activity. 

Note: You can continue to make changes on the skill builder while the Build and Publish process is In Progress.

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Creating a Skill using Luma Bot Builder

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Testing and Debugging the Bot