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In case the Summary field is empty, information added to the Summary field on the selected template is automatically added as Artifact Summary and used to generate Ontology for the artifact. To add a different artifact summary, add the information in the Summary field. Fields marked as Hidden in the selected template are not available for the curator while creating an Artifact manually. The fields are only used when the artifact is created by importing a Document with a template. In case a Topic is not identified during the Ontology Generation, the Artifact is automatically linked to the selected Domain. The Artifact must be linked to the correct Topic in Knowledge Graph before it is published. Refer to Knowledge Graph for more information. If the selected template contains a 'Redirect Link' field, any artifact associated with the template when accessed through Luma Virtual Agent redirects to the URL added to the field in a new browser window.
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Using FAQ Template
FAQ Template allows a Curator to create an Artifact and add Question and Answer (Q&A) pairs to hold knowledge. For each Q&A pair, Ontology analysis is performed, generating metadata for the content as well as Q&A pairs. These Q&A pairs are registered as FAQs that are linked to the Artifact as well as the topic identified during Ontology generation.
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