Page Comparison

Maximum decision levels

The maximum number of decision levels allowed during the search.

3

Maximum Topics per Decision Level

The maximum number of topics allowed per decision level.

1

Score Range Percentage

The percentage of the Highest Score to determine the lowest eligible score for search results. Any document with a score lesser than the lowest eligible score will be discarded from Best Response.

60

Maximum Artifacts per Topic

A maximum number of artifacts are allowed per topic.

1

Maximum Artifacts per Query

A maximum number of artifacts to be returned for a search query.

10

Upper Confidence Score Threshold value for LOW Confidence level

Upper threshold value (inclusive) of confidence score for Confidence level LOW. Any search result having confidence score value between 0 and best.response.confidence.band.low.upper.threshold (inclusive), will be considered having Confidence level as LOW

0.5

Upper Confidence Score Threshold value for MODERATE Confidence level

Upper threshold value (inclusive) of confidence score for Confidence level MODERATE. Any search result having confidence score value between best.response.confidence.band.low.upper.threshold (exclusive) and best.response.confidence.band.moderate.upper.threshold (inclusive), will be considered having Confidence level as MODERATE

0.75

Enable curators to search in latest artifacts

The flag enables the curators to view and search the latest artifacts (in the Draft state) from integrated applications like Luma Virtual Agent, ISM.

No

Exclude Articles with Low confidence from search results

The configuration enables the curator to exclude Artifacts with Low Confidence level from the search results. Only the Artifacts with High and Medium confidence levels are presented to the user.
The configuration removes the Artifacts with Low Confidence level from the result set displayed in Luma Virtual Agent as well as the Luma Knowledge Search Widget.

No

Exclude Articles with Moderate confidence from search results

The configuration enables the curator to exclude Artifacts with Low and Medium Confidence levels from the search results. Only the Artifacts with High confidence level are presented to the user.
The configuration removes the Artifacts with Medium and Low Confidence levels from the result set displayed in Luma Virtual Agent as well as the Luma Knowledge Search Widget.

No

Confidence score weightage calculation

The configuration is used to determine the confidence score weightage calculation. With 'Static', the confidence score weightage assigned to each Metadata Type is fixed and the Artifacts Confidence score is evaluated accordingly. 'Dynamic' means the weightage is assigned based on Ontology generated from the User phrase.

Static