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- Log in to CA Cloud Service Management and navigate to REPORTS, SERVICE DESK, Advanced Reporting, Home.
Advanced Reporting page opens with the list of available Ad Hoc views, Reports, and Dashboards. - Select the report for which you want to schedule a job. Click the icon and click Schedule Report.
The report scheduler opens in a new tab with the list of available jobs for that report. - Click Create Schedule.
- To set schedule start time, recurrence, and end time, click the Schedule tab.
- To predefine required parameters for the report, click the Parameters tab.
- To set information such as file name, format of the output file, and file destination, click Output Options tab.
Note: The Output Destination of the FTP/FTPS files transfers is not supported. - To set email notifications, click the Notifications tab.
- Click Save, enter the job name and description, and save the information.
The schedule is created. - To edit a job, click the Pencil icon.
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