...
If the web service response is like shown in this example:
| Code Block |
|---|
<result>
<record>
<attribute1>value</attribute1>
<attribute2>value</attribute2>
<attribute3>value</attribute3>
<attribute4>value</attribute4>
</record>
…
…
<record>
…
…
</record>
</result> |
Then the field mappings for both Display Fields and Ticket Fields for both web services point to required attributes.
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