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Advanced Reports are only available in the CSM Service Management edition. This feature is not available in the CSM Service Desk edition.


Excerpt

Using the Schedule Report option, you can create a job to run reports repeatedly and unattended at any time. You can schedule reports in any of the following ways:

  • Using predefined reports that are provided by ServicedAide Cloud Service Management (CSM).
  • Using reports that are created from Ad Hoc views.

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