...
Follow these steps:
- Navigate to WORKSPACES, WORKSPACES> Ticket Center.
- Open a ticket, click Actions, and select Assign to Individual, Assign to Group, or as required.
...
Follow these steps:
- Navigate to WORKSPACES, Ticket WORKSPACES> Ticket Center.
- Open a ticket, click Actions, and select either Reassign to Individual or Reassign to Group, as required. If you want to reassign the ticket to an individual within your group, you can select Reassign in My Group.
...
Follow these steps:
- Navigate to WORKSPACES, WORKSPACES> Ticket Center.
- Open a ticket, click Actions, and select either Reassign to Last Assigned Individual or Reassign to Last Assigned Group.
...