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You cannot delete an attachment after you have uploaded it. You cannot edit an attachment after it is uploaded into a ticket. Editing include modifying the Name and Description of the attachment.
Follow a Ticket
Follow these steps:
- Double-click a ticket to open it in a new tab.
- Scroll down to the Board section and click Follow.
You are now subscribed to the ticket and receive notifications whenever there is a change in it. This feature helps you follow the tickets that other users create, provided you have the required access.
Search for Tickets
You can filter the Tickets list by status and age of the tickets.
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