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- Go to https://www.youtube.com.
- Select the required video from YouTube.
- Click
. - Click Embed.
- Copy the URL.
- Switch to the CSM Intelligent Service Management application.
- If you are in the rich text editor, click the
icon. The Insert a Video Link window is displayed. - Paste the URL in the URL field.
- Click Ok.
The video is embedded in the KB article.
...
- Go to https://vimeo.com.
- Select the required video from Vimeo.
- Click
. The Share this Video window is displayed. - Click Embed.
- Copy the URL from the Embed field.
- Switch to the CSM Intelligent Service Management application.
- If you are in the rich text editor, click the icon. The Insert a Video Link window is displayed.
- Paste the URL in the URL field
- Click Ok.
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