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Excerpt

Use the collaboration services in ServiceAide Cloud ServiceaideĀ Intelligent Service Management (CSM) to follow other users, tickets, and configurationĀ items (CI). Post messages on the message boards that are associated with the users, tickets, and CIs you follow.

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Info

My Board is only available in the CSM ISM Service Management edition. This feature is not available in the CSM ISM Service Desk edition.

My Board

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