There are over 30 Ticket Workflow Configuration training videos available on the Serviceaide YouTube channel covering a wide variety of topics. The videos listed here provide a general overview of ticket workflow.
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| url | https://www.youtube.com/watch?v=5ubPYhvqlIk&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=29 |
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| height | 250 |
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| width | 300 |
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| url | https://www.youtube.com/watch?v=yZcJceunnCc&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=28 |
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| height | 250 |
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| width | 300 |
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| url | https://www.youtube.com/watch?v=Cjblb6O6_6E&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=8 |
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| height | 250 |
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| width | 300 |
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| url | https://www.youtube.com/watch?v=_RPSH1H28m8&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=9 |
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| height | 250 |
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| width | 300 |
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| url | https://www.youtube.com/watch?v=_iXAGlYA3rg&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=25 |
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| height | 250 |
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| width | 300 |
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| url | https://www.youtube.com/watch?v=oiQpQXkLvBA&index=11&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91 |
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| height | 250 |
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