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The Workflow designer allows you to design and deploy automation workflows for your tenant. Luma Automation provides various OOTB events and connectors. You can drag and drop the connectors on the Workflow Designer, link them in sequence based on the business process and create a workflow. Following functions can be created using these events:

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  1. On the Workflow Designer screen, drag and drop the Create ServiceTask control. Here we can configure the task or action to be executed in the Target system.

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  2. Select the Service Task and open the Properties Panel. On the Properties panel, configure the operation to be executed in the Target system. Add the following details:

    1. On theProperties panel → General tab, add the general Service Task information:

      1. Add the Service Task Name and any Documentation detail.

      2. In the Connected App, select your Target system.

      3. Select the Instance that connects to your target environment. Refer to Create Integration Operations for more information on integration App and Instance creation.

  3. Alternatively, you can also drag and drop the Connected App from the left pan on the designer. This automatically creates a Service Task for the selected Connected App. Add the Service Task details and required Instance for your target environment.

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Configure Input

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Parameters

To add Input variables for the operation, follow the below steps:

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Select the Service Task and navigate to the Properties Panel → Input tab. Configure the Input parameters for the operations.

In the Input Parameter section, add the input parameters required to execute the task on the target system.

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Click on + to add to create a new Input Parameter.

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Add Parameter name.

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Select Data type.

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Select Required if the attribute is required for the operation.

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Add Required Field Validation Message.

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Select the Validations as required. The applicable validations are populated based on the Data Type selected.

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Input Parameters refer to the information required to execute the task configured as part of the Service Task. The value is used as input to the step. There are multiple ways to assign value to the Input parameter such as using a Workflow Variable, Workflow Input parameter, a static value, etc.

Info

The Workflow Variables and Workflow Input Parameters cannot be directly used in a Service Task configuration. Create Input parameters for the Service Task and assign the required value.

To add Input variables for the operation, follow the below steps:

  1. Select the Service Task and navigate to the Properties Panel → Input tab. Configure the Input parameters for the operations.

  2. In the Input Parameter section, add the input parameters required to execute the task on the target system.

    1. Click on + to add to create a new Input Parameter.

    2. Add Parameter name.

    3. Select Data type.

    4. Select Required if the attribute is required for the operation.

    5. Add Required Field Validation Message.

    6. Select the Validations as required. The applicable validations are populated based on the Data Type selected.

    7. .Next, add Mapping to define the way the parameter should accept the value. The parameter can accept values from the user’s input, existing parameters from earlier steps, or from the Workflow.

      1. Define the Direct Mapping to represent the Mapping type. You may use:

        1. Step Output Parameter to use output parameter from the previous steps.

        2. Step Meta Parameter to use metadata parameters from another Service Task in the Workflow as input.

        3. Workflow Input Parameter to accept information from user’s input. You may use the User-defined or System Defined attributes created as the Workflow Input parameters (created in Point 3).

        4. Workflow Variable to use the system-defined or user-defined Workflow Variables such as workflow ID, and Tenant ID.

      2. Set Constant Value to assign a default constant value to the parameter.

      3. Constant Transform Function uses a transformation function to assign a value to the parameter. You can use the out-of-the-box Random UUID function to generate random universally unique identifier.

      4. Expression is used when you want to apply a Mathematical operation or method to process an expression.

    8. For a Required field, add Default Value.

    9. You can also use a Transformation function to update the value before using the same in the workflow. Select Apply Transformation and pick the required out-of-the-box Transform Function.

    10. Follow the above steps to add as many input parameters as required.

Configure Operation

On the Operations tab, follow the below steps to create an Operation to execute the task on the target system.

The ‘Operations’ tab is used to define the task to be executed as part of the Service Task. Here we can configure the Web Service details and the Request sent to the target system.

Follow the below steps to create an Operation to execute the task on the target system.

  1. Navigate to the Operations tab on Properties Panel.

  2. Enter the URI (Uniform Resource Identifier). It refers to the operation in the target system to be executed.

  3. Select the operation Method. It uses an API request chaining framework for bots to push or request data from your websites, systems, and web applications using Webservices.
    The following operation methods are available:

    • Get: To retrieve data

    • Post: To create data

    • Put: To edit the data

    • Delete: To delete the data

    • Patch:  To make partial updates to the resource 

  4. The system automatically displays the Supported Operation as invoke REST API.

  5. Specify the operation Timeout (in milliseconds), the amount of time to wait for a web service response when invoking an outbound request.

  6. Next, add the Path Parameter. This is part of a path segment that occurs after its name. Path parameters offer a unique opportunity to dynamically replace the values and pass them in the URL. Path parameters are used to identify a specific resource. Example, http://myserver.com/some-path/{parameter1}/path-continued/{parameter2}. 
    You may overwrite the configuration defined at the instance level or continue using the same. To ignore instance-level configuration, select Ignore Global Path Parameters.
    Click on + to add the operation-specific variable and values. 

  7. Query Parameters: The query parameters are sometimes referred to as optional parameters. The query parameters are separated from the hierarchical parameters by the question mark. Query parameters appear in the URL after the question mark (?) after the resource name. For example, https://myserver.com/resource-name?param1=value1&param2=value2.
    You may overwrite the configuration defined at the instance level with an operation-specific Query Parameter or continue using the same. To ignore instance-level configuration, select Ignore Global Query Parameters.
    Click on + to add the operation-specific field and value.

  8. Headers: Headers are mostly classified as request headers. You will have to set the request headers when you are sending the request. You may overwrite the configuration defined at the instance level with operation-specific Headers or continue using the same. To ignore instance-level configuration, select Ignore Headers.
    Click on + to add the operation-specific variable and values. 
    The following sample headers are encountered the most.

    1. Authorization: Includes credentials containing the authentication information of the client for the resource being requested. 

    2. Accept-Charset: This is a header that is set with the request and tells the server which character sets are acceptable by the client. 

    3. Content-Type: Indicates the media type (text/HTML, text/JSON, XML/custom, or multipart/form-data) of the response sent to the client by the server, this will help the client in processing the response body correctly.
      Note: Use multipart/form-data as Content-Type to send an attachment file to the client-server.

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You Operation is configured.

Configure Output Variables

Create Output Variables to hold the information received as output from the web operation. To do so, follow the below steps:

  1. Navigate to the ‘On Success’ tab.

  2. In the Response Output Parameters section, create the parameters or attributes to hold information received as a response for the target system.

  3. Click on + to add to create a Request Payload: This is the information to be passed to complete the request. Add the information in the format supported by the Web service operation.

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You Operation is configured.

Info

In addition to the Service Task parameters, Workflow parameters and out parameters of other steps in the workflow can be used in Operation configuration. For more details, refer to Using parameters in Workflows.

Configure Output Variables

Create Output Variables to hold the information received as output from the web operation. To do so, follow the below steps:

  1. Navigate to the ‘On Success’ tab.

  2. In the Response Output Parameters section, create the parameters or attributes to hold information received as a response for the target system.

  3. Click on + to add to create a new Output Parameter.

  4. Add a Parameter name.

  5. Select Text asData type.

  6. Add a Default value if required.

  7. Select Extractor type to represent the type of expression to extract information. For example, select JSON web service response is a JSON path.

  8. Add Expression to represent the response path of the value to be assigned to the attribute.

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Similarly, you can add Post Step Execution actionon the ‘On Success’ tab

Handle Errors - On Failure

(In progress)

Create a Script Task

Script Task events are used to execute a script as part of the workflow. You can use Groovy Script to seamlessly integrate with various systems and execute tasks. Groovy is an object-oriented and Java syntax compatible programming language built for the Java platform. For more information, refer to https://groovy-lang.org/.

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  1. On the Workflow Designer screen, drag and drop the Create ScriptTask control. Here we can the script to be executed as part of the workflow.

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  2. Select the Script Task and open the Properties Panel. On the Properties panel, configure the script details to be executed. Add the following details:

    1. On the Properties panel → General tab, add the general Service Task information:

      1. Add the Script Task Name.

      2. The script task accepts groovy script. Add the script to be executed.

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    2. The variables used in the script are automatically identified as Input and Output parameters. On the Input/Output tab, the ‘getvariables’ are identified as ‘Input Parameters’ and ‘setvariables’ are identified as ‘Output Parameters’.

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  1. Select XOR gateway and use the Sequence Message Flow or Association tool to create a link with the next element.

  2. Now select the link to add the associated rule.

  3. On the SequenceFlow properties panel, add the rule to be evaluated.

    1. Add rule Name and Documentation details

    2. In the Details section, add the rule to be evaluated. In the Condition Type, You can either add an expression or a script to evaluate the rule.

      1. For Expression:

        1. Select Expression as Condition Type.

        2. Add the rule in the Condition Expression field. Here you can refer to a parameter from the previous step and create the rule.

        3. To refer a parameter from a previous step, use $.out_<Activityname>_<paramtername>. For example, ${out_Activity_17mx2d1_default_status == 'SUCCESS'}.

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          Note: Select the element and copy the element ID from the properties panel.

      2. For Script:

        1. Select Expression as Script.

        2. Add the script.

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  4. Follow the above steps to create as many rules as required.

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When using an XOR Gateway, the following rules are applied:

  • When using an exclusive gateway (XOR gateway), only one path is executed.

  • If multiple rules evaluate as ‘true, the first one defined is selected for execution.

  • If none of the rules is true, the workflow throws an exception. It is recommended to add rules in such a way that at least one flow is always selected.

Error Handling - Create Error Boundary Event

Error Boundary Event is used to handle the errors that may occur during the execution of a task or at a certain point in the workflow. Create Error codes and define the path and activities to be executed when the defined error occurs. You can handle Technical errors such as Service Unavailable as well as Business Validations with Error Boundaries. For more information on how to handle errors during workflow execution refer to Error Handling in Automation Workflows.

Other Actions on Workflow Designer

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