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Connectors

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Integration Apps

Integration Apps represent the target systems in a workflow process. The connectors Apps in Luma automation Serviceaide Automation are used to define the connection and tasks operations to be executed on the third-party system. A workflow process may contain multiple connectors operations added in the sequence of the task execution. Luma Serviceaide Automation supports REST -based connectors Apps (defined in Luma automationconfigured in the Serviceaide Automation portal) and Mule Connectors Apps (designed in Anytime Anypoint studio).

For more information, refer to Connector Operations Integration Apps in Luma Automation.

Workflow definition

A Workflow definition is the visual representation of the business process. A process designer uses the Workflow Designer workspace to configure and organize one or more connectors into a logical sequence. A process definition consists of the Start of workflow, Connectors linked in sequence, workflow paths, and End of workflow.

For more information on designing workflow, refer to Create and Manage Custom Automation Workflows.

Workflow Execution

Workflow execution is a single, runtime instance of the workflow definition. When a Workflow is executed, the system creates an execution record for the workflow and captures the workflow trigger request and corresponding execution details. Luma Automation provides a visual representation of the execution that helps you monitor the status and path taken during execution.

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