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There are over 30 Ticket Workflow Configuration training videos available on the ServiceAide Serviceaide YouTube channel covering a wide variety of topics. The videos listed here provide a general overview of ticket workflow.

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urlhttps://www.youtube.com/watch?v=Cjblb6O6_6E&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=8
height250
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width300
urlhttps://www.youtube.com/watch?v=_RPSH1H28m8&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=9
height250
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width300
urlhttps://www.youtube.com/watch?v=_iXAGlYA3rg&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91&index=25
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width300
urlhttps://www.youtube.com/watch?v=oiQpQXkLvBA&index=11&list=PLKRbHxg6rBP8PzJyLxndJFLL3j2CrUG91
height250