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  • The administrator can configure the maximum file size for the supported Source document formats. If the source document exceeds the permitted size, Luma Knowledge presents an error message, and the Artifact creation fails. Refer to Tenant Configurations for more information.

  • An Artifact is not available for End Users to search and consume unless the Curator publishes it.

  • You may use an excel file (.xlsx) to import Questions and Answers into the Luma Knowledge. Add questions and answers as columns and upload the document to create the artifact. The file is used to create the parent artifact, and each Row in the excel sheet is treated as a QnA pair for the artifact. The question is used to create metadata for the QnA pair.You may

  • To add multiple questions for each Answer. Add , add the questions with Column names such as Question, Question1, Question2, etc., as required. All the questions are used to generate the main metadata for the QnA Pair and can be used to search for knowledge. However, in the Artifact details screen, only the question in the Column named 'Question' is displayed.

  • While import an excel file, ensure that all the Question and Answer pairs are added on the first worksheet in the file. Luma Knowledge only uses the information on first sheet to curate the Artifact.