Utility Web-services

General

• General
• ping
• getSQLQueryResults

Mandatory input for each operation

• Credentials - Web Service Client User authentication credentials
• extendedSettings - Extended Settings such as response format.

Each Operation returns 

• DefaultServiceResponse JavaBean container which stores the specific bean response for Web Services operation
  Notes:
• While creating an entity, values for fields such as Row ID (Unique system generated), Entity ID (System generated )should not be entered as input parameter values.
• While updating an entity, values for fields that already contain a Read only value should not be entered as input parameter values.

ping

Id: 168    
Simple monitoring service that actually pings the domain on which the web service is hosted and help determines its availability.

Input Parameters

Output

getSQLQueryResults

Id: 214
Returns results of a given SQL Query (SQL SELECT syntax only) from the applicable tenant-specific data source to enable working with Nimsoft Service Desk instances.

Input Parameters
DECLARE_SECTION, SQL, ORDER_BY_CLAUSE

Output