Administrators and developers can customize how the bot responds after the configured skill matching threshold value is reached. On the bot dashboard, from more options Bot Information page, click the Threshold Validation tab , click Bot Configuration. On theto view the details as shown below.
For each role, you can define the skills to be displayed after the configured skill matching threshold value is reached. Select the Role from the list. Based on the role, you can select the skills to be displayed to the user from the Skill List. You can reorder and even delete any of the skills from the list.
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Click Save to save any changes.