View Assets
The My Asset tab on the Service Center page provides you a list of assets that you own. You can search for specific assets. From the My Assets tab, you can open and view an asset.
Note: Use the My Tickets tab to relate an asset to a ticket.
As a Self-Service User, you can view the assets that you own.
Follow these steps:
- Log in as a Self-Service User.
- Navigate to WORKSPACES> SERVICE DESK> Service Center, and click My Assets.
- Select an asset and click the drop-down arrow on the asset row.
- Select one of the following options:
Edit Asset in New Tab – This option displays the assets in a new tab.
Edit Asset in New Workspace Window – This option displays the asset in a new window.
© 2019 Serviceaide 1-650-206-8988 http://www.serviceaide.com info@serviceaide.com