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You can edit the Bot Name and Status using the edit icon. Once you make changes to the values on this tab, click Save to save the changes, else, click Cancel to discard the changes.
NLP Settings
Fallback
The Fallback skill system skill is triggered when the bot prompts users with alternative phrases to understand their request and execute the required skill. An Administrator can do the following:
- Configure how the bot should respond when the user's input does not match any skills.
- Define the NLP matching threshold. This value sets the matching threshold for user phrases. If a user enters a phrase that falls below this threshold, one of the fallback messages is displayed. NLP matching threshold must be in the range from 0.0 to 1.0. Any change to this value requires running the Build and Publish process. To learn more see Build and Publish
- Add new phrases and edit existing phrases.
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- Type the required phrase in the Enter Possible User Phrases row.
- Hover over the row and click the delete Delete icon to delete a row.
- Click Save to save the phrase.
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While Welcome skill is comprised of user phrases and welcome messages, 'What can you do' contains only user phrases.
- Type the required phrase in the Enter Possible User Phrases row.
- Hover over the row and click the delete icon to delete a row.
- Click Save to save the phrase.
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For more detail on configuring chat channels please review , refer to the following topics.
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