This page outlines the steps required to setup Microsoft (MS) Teams as a chat channel for Luma. Please reach out to the Serviceaide support team and raise a support ticket asking them to create the Luma channel connector for MS Teams and provide a package; include your Luma tenant ID in the ticket information. Please also specify name for your bot in MS Teams. This is how users will identify the contact in MS Teams once all the configuration steps are completed. After raising the support ticket, Administrators can complete the setup by following the steps mentioned in this article. Once the setup is complete, users will be able to send and receive messages from Luma using Microsoft Teams.
| Table of Contents |
|---|
| Info | ||
|---|---|---|
| ||
To configure MS Teams, you must have an account in Microsoft Office 365 portal and Microsoft Teams portal. |
...
- Login to Luma with admin credentials and navigate to Tenant Settings.
- On Settings screen→ Manage Channel ID section, select 'MS_Teams' Channel for configuration. Set User attributes to 'channelSourceData'. Add User App id and Secret key copied from Azure portal (in previous steps) and click on Save.
Users will now be auto authenticated using channel specific source data.
| Info |
|---|
To enable attachment support on MS Teams, please contact Serviceaide support team for latest package of Luma Channel Connector for MS Teams. The Package should be republished on MS Teams Portal for your organisation domain. Once enabled, use Attachment icon to attach a file as user input during skill execution. |