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This article deals with the following topics:

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  1. Click Create Tenant on the Tenant Management page.
  2. On Tenant details section, specify the following information:        
    1. Tenant name.
    2. The tenant which is used when logging into the Bot Builder.
    3. The tenant ID which must fall in the range from 1000 to 999999999. If you do not specify the tenant id, an unique id  is auto-generated  after the tenant is created.
    4. Specify the symbol. This symbol is used internally to identify the tenant in the database. The maximum number of characters is limited to 6. The allowed characters are A-Z, a-z, 0-9,_. Values must start with a letter and must not end with _(underscore).
  3. Click on Next to add Default Bot & Domain Details. By default, the data is automatically populated based on the Tenant Details section. However, you can configure the bot and domain details , if required.
                                                                    
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    1. The bot name. This is used to identify the bot easily in the Bot Builder.
    2. Select the language that the bot can communicate with the user. Currently, the bot supports the following languages:
      • English
      • Chinese
      • Japanese
      • Spanish
      • Portuguese
    3. Build and Publish Service: The Service assigned to the Tenant, required to build and publish the training data to the bot. It could be AWS Sagemaker or RASA Adapter.
    4. The bot symbol. This symbol is used internally to identify the bot in the database. The maximum number of characters is limited to 6. The allowed characters are A-Z, a-z, 0-9,_. Values must start with a letter and must not end with _(underscore).
    5. The domain name. The skills and attributes are associated with a domain.
    6. The unique identifier for the domain.    

        

      Info
      titleAWS Sagemaker
      • RASA adapter runs the Build and Publish process on the Local infrastructure.
      • Run time performance is better on AWS SageMaker.
      • Customers must subscribe to AWS services and configure AWS SageMaker for On-Premise implementations.


  4.  Click Next to navigate to Tenant Administrator Details to define the tenant administrator information:                                                                  
    1. The username of the tenant administrator.
    2. The email id of the tenant administrator.
    3. The password using which the tenant administrator can log in to the Bot Builder.
    4. Select the language from English or Chinese. This is the language to be used across the Bot Builder UI.
    5. The first name of the tenant administrator.
    6. The last name of the tenant administrator.    
  5. Click Next to navigate to Subscription tab.

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Info
Please ensure that correct Subscription type is selected while Tenant creation . Once Tenant is created  License Type and Contract duration cannot be updated

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View Tenant Details

To view the tenant details, select one of the tenants from the Tenant Management list. 

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  • Environment: Luma Environment on which Tenant is created
  • License Type: License or subscription type of the selected tenant
  • Sessions: Number of sessions allocated to the Tenant. The field is available only for License type: Sessions. 
  • Session duration: Pre defined duration of a session for the selected Tenant. The field is available only for License type: Sessions. 
  • Users: Number of User Licenses allocated to the Tenant. The field is available only for License type: Users. 
  • Contract Start Date, End Date: This is the Licensing period set for the Tenant. The license seat or sessions can be used within this period.
  • Technical Email and Billing Email: List of email ids to be notified when License Consumption reaches Thresholds i.e.  75%, 85%, 95% and 100% .
  • License Information: This is the contract information for the platform and is populated from the License file.

  • License Consumption: This is the current consumption vs available limit information for the Super admin. Available limits are populated from License file and allocated details are calculated from the Tenants created and Licenses allocated.

    • Tenants represent number of Tenants created/Total Allowed Tenants.
    • Users represent number of Users allocated / Total number of User Licenses purchased
    • Sessions represent number of Sessions Assigned / Total number of Sessions Licenses purchased   

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