Este artículo describe cómo utilizar la API de notificación para enviar notificaciones desde aplicaciones externas a los usuarios del agente virtual. Las notificaciones son útiles para notificar a los usuarios sobre una interrupción, un anuncio de la empresa o que se completó una solicitud o un servicio, entre otras opciones.
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| Nombre | Valor | Ejemplo de punto de conexión |
|---|---|---|
| URL predeterminada | {{ENDPOINT}}/api/v1/bulk/notification | https://luma2.serviceaide.com/api/v1/bulk/notification |
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- The Timestamp is the date and time of the message being displayed in UNIX or epoch format.
- Status is the result of your request. For more details, see Status Codes.
- Error shows if any errors that may have occurred when displaying the message.
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When you use the NotifyAPI as part of the conversation flow in the skill, the Developer or Administrator can verify or debug the response from the Notify API in debug utility from the test widget or could access the data from Conversation History sections of the virtual agent. More information on debugging a skill or accessing the conversation history, refer to these articles Debug Skills and Conversation History
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Once the notify API request is successful, the message will be delivered to all registered users who are specified as part of the Notification API request.
