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Luma 1.16.12 Release – July 2021
This release contains the following fixes and features:
| Defect ID | Description |
|---|---|
| VSA-10574 | Agent and End User Time out not working correctly. During a conversation with a Support Agent, although the user is awaiting a response from the Agent, the End-User idle time out is acknowledged, and the chat times out upon reaching the configured threshold. |
| VSA-10572 | Issue with Skill Import in Luma. The import process encounters an error when importing a Skill and related Sub skill. |
Luma 1.16.11 Release – June 2021
This release contains the following fixes and features:
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