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  1. Navigate to WORKSPACES, AUTOMATION, Automation Center, Connector Library.
  2. Click New APP Connector.
  3. Provide the basic details about the connector in the Basic Properties section. Basic details include the following:
    • The App connector name.
    • The API Version. An App Connector is built for a specific API version that is published by the target application. Input/output parameters, operations may change across API versions. If you have multiple connectors for the same app for different versions, you can use this field.
    • The connector description explains what the connector does.
    • The connector type. Your connector could be available on cloud or on-premise. 
    • The Base URL for the connector. This URL is used by CA ServiceAide Cloud Service Management (CSM) to connect to the service. Select the type of user authentication that you want to use for your connector. CA Cloud Service Management CSM supports Basic and Advanced authentication.
    • The API format. ReST API request/response formats (content type) can be JSON or XML.
  4. Set up the connector operations.
  5. Click Save.

Configure Authentication Parameters and Validate

 CA Cloud Service Management CSM supports, None, Basic, and Advanced authentication. Every HTTP rest call needs authentication. After you fill in the basic properties you can configure authentication parameters for your connector.

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