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This document explains how to integrate CA Unified Infrastructure Management (UIM) Unified Management Portal (UMP) with Cloud Intelligent Service Management (CSM). With such integration, you can start using the My Tickets portlet in UMP.

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  • UIM Server (NMS) 5.6.1 or later
  • UIM Infrastructure Manager 4.03 or later
  • UI UMP 2.5.2 or later
  • nsdgtw probe version 1.2 or later
  • Https connectivity between UIM and CSMand Intelligent Service Management
  • Outbound access to port 443 for probes installed on the Nimsoft Monitor Server

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