Page Comparison

The advanced reporting feature adds comprehensive and interactive reporting and descriptive data analytics capabilities to ServiceAide Cloud Serviceaide Intelligent Service Management (CSM). With advanced reporting, you can perform the following tasks:

• Create views in a web-based, drag-and-drop editor and use them to generate new reports with the available data sets.
• Schedule reports for distribution through email and also store them in the repository.
• Add several reports in a single and integrated view, as Dashboards, to display the business trends.
• Import custom attributes to enhance reports according to your requirements.
• Use predefined reports and dashboards. For more information, see Predefined Advanced Reports and Dashboards.
• Ability to give access to Advanced Reporting module to the analyst roles.

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• Cloud SM/Domains/Cloud SM: Select this domain when you want to use the in-built views.
• Shared/Domains/Custom Cloud SM: Select this domain when you want to build a customized view.

You can edit domains that are displayed under Edit Domain option. In each domain, you can add or remove tables and the allowed limit to add tables in a domain is 75. However, you can add required tables by removing the unnecessary tables from the list. 

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