This article includes the following topics:
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Asset Discovery Manager Installer
Download and install this on-premise component for Asset Discovery. Asset Discovery Manager establishes the communication channel and sends the discovered assets from your on-premise network to Cloud Intelligent Service Management. The Discovery Manager sends the discovered assets to the application server using the built-in bulk import functionality.
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You can install Discovery processors on multiple on- premise servers. Each of the installed Asset Discovery Processors is registered to a single Asset Discovery Manager. Once the assets are discovered, the Asset Discovery Processor pushes all the gathered information to the Asset Discovery Manager. Asset Discovery Manager sends all the asset information from on-premise server to the Cloud the Intelligent Service Management using the built-in bulk import functionality. The turnaround time for a discovery scan depends on your environment. For example, network latency, endpoint response time, hardware, and the accuracy of the credentials that are supplied to discovery. To avoid network latency, install Asset Discovery Processor in the target network. Subtenancy is not supported for discovery-related functionality.
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- Active MQ Service
- Apache Couch DB Service
- Asset Discovery Manager Service
- Asset Discovery Processor Service
Upgrade Instructions
When you upgrade to the latest release of the Cloud the Intelligent Service Management application, you must also upgrade the Asset Discovery Manager installer. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.
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Upon the successful installation, Asset Discovery Processor service is registered as a Windows service. The service then runs on the user specified port and reports to Asset Discovery Manager.
Upgrade Instructions
When you upgrade to the latest release of the application, you must also upgrade the Asset Discovery Processor. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.
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