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Modify the wasp Probe
Add the URL of your ServiceAide Cloud Serviceaide Intelligent Service Management instance and the slice token to the wasp probe.
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- Open Infrastructure Manager.
- Click the robot for the primary hub in the tree view.
- Select the wasp probe.
- Press CTRL and right-click, and then select Raw Configure from the popup menu.
- Expand the webapps folder in the tree view of the Raw Configure window.
- Click servicedesk in the right pane.
- Click the url key to select it, and then click the Edit Key button.
- Enter the URL of the ServiceAide Cloud Serviceaide Intelligent Service Management instance in the Enter new value field.
The URL format is as follows:
https://trial.serviceaide.com/NimsoftServiceDesk/servicedesk for Trial US Datacenter
OR,https://csm3.serviceaide.com/NimsoftServiceDesk/servicedesk for Production US Datacenter - Click OK.
- Click the slice_token key, and then click the Edit Key button.
- Enter the value for the slice_token setting in the Enter new value field.
The slice_token is a key that is generated automatically when a ServiceAide Cloud Serviceaide Intelligent Service Management instance is provisioned. To view your slice token, log in to ServiceAide Cloud Serviceaide Intelligent Service Management and navigate to MANAGE, Administration, Tools, MANAGE> Administration> Tools> Slice Configuration.
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