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ServiceAide Cloud Serviceaide Intelligent Service Management (CSM) allows you to personalize your profile, language, and timezone. You can collaborate with other users of the application and follow users, tickets, and configuration items (CI) in the application. You also post messages on the message boards that are associated with the users, tickets, and CIs you follow. This article describes how to manage your profile, board, language, out-of-office information, and password in the application. The article contains the following topics: |
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The out of office feature is available to all users of CSM Intelligent Service Management. |
Change Theme
You can change the color theme of your application based on your preferences.
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Set Time Zone
The Time Zone field in CSM Intelligent Service Management is a Read Only field. You cannot set the time zone for a given user. The time zone and timestamps visible to you are controlled by your computer settings. When users log in to the application the time zone of their computer is synced with their user account.
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