Page Comparison

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• You are a user that accesses the US Production instanceCSM1 or CSMStaging. Typically, you log in to https://sm1csm1.saasserviceaide.ca.com. To access the Service Request WSDL, you can access one of the following URLs:
  • https://sm1csm1.saasserviceaide.ca.com/NimsoftServiceDesk/servicedesk/webservices/ServiceRequest?wsdl

  • https://sm1.saas.ca.com/servicedesk/webservices/ServiceRequest?wsdl

  You are a user that accesses the US Staging instance. Typically, you log in to https://sm1s.saas.ca.com. To access the Service Request WSDL, you can access one of the following URLs:
  • https://sm1s.saas.ca.com/NimsoftServiceDesk/servicedesk/webservices/ServiceRequest?wsdl

  • https://sm1s.saas.cacsmstaging.serviceaide.com/servicedesk/webservices/ServiceRequest?wsdl

Note: The exact URL depends on the instance that you are accessing. Contact the support team for the exact URL, or use the provided example to construct the URL. 

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