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  • Maximize efficiency and clarity for sales and support team.
  • Improved customer experience.
  • Prioritize tickets based on the level of criticality.
  • Easy and faster access to the customer information.

Serviceaide App Installation with Salesforce

Follow this article to install the Serviceaide app in your Salesforce sandbox or production environment. 

Serviceaide Configuration

The administrator can assign user name and password for a new user with the rights to create or edit tickets. The administrator can also customize the Serviceaide Tickets workspace by enabling or disabling the required fields, for the intended user.

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