Page Comparison

Single Sign-On allows organizations to use their already defined domain authentication and not require users to create a unique username/password for Serviceaide Intelligent Service Management.

...

1. Navigate to MANAGE> ADMINISTRATION> Tools> Slice Configuration> Single Sign On.
2. To add an SSO configuration, click the + icon and perform the following actions:
   
   1. Enter the domain name, IdP login URL, and optionally the redirect URL for logout. 
   2. Copy the entire text from your Signing Certificate and paste it into the Identity Provider Certificate text box.
   3. Enter the email domain in Email Domain Tags text field. The email domain helps decide the ticket URL for outbound communications and the logout URL of the logged in user. You can add multiple email domains separated by semicolon.
      Note: When multiple SSO configurations are set up, you can have only one email domain tag as empty.
3. Save the SSO configuration.
4. To edit an SSO, click the pencil icon.
5. To enable or disable an SSO, click Enable or Disable according to your choice.

...

Add the metadata that is generated from Intelligent Service Management to your IdP to enable the SAML communication between them. For information about generating the metadata, see Configure SAML Single Sign-On in CSM.

Follow these steps on Microsoft ADFS 3.0:

...