This article includes the following topics:
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- Active MQ Service
- Apache Couch DB Service
- Asset Discovery Manager Service
- Asset Discovery Processor Service
Upgrade Instructions
When you upgrade to the latest release of the Intelligent Service Management application, you must also upgrade the Asset Discovery Manager installer. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.
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Upon the successful installation, Asset Discovery Processor service is registered as a Windows service. The service then runs on the user specified port and reports to Asset Discovery Manager.
Upgrade Instructions
When you upgrade to the latest release of the application, you must also upgrade the Asset Discovery Processor. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.
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Virtualization:
- VMWare ESXi
Note: Native discovery of MAC assets will perform a “basic” discovery which simply identifies the asset was discovered, but it won’t perform the deeper discovery like Windows and Unix (via WMI and SSH respectively) to get more details (ex. memory, OS, processor, software installed, etc…)
Discovery Status
To access the Asset Discovery Status tab, navigate to MANAGE> ADMINISTRATION> Asset> Asset Discovery Status . Schedule a discovery scan, navigate to the Asset Discovery Status. After you schedule a discovery scan, you can verify its status from the application.
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