Valid Ticket Attribute {
"ActionId": "string",
"AffectedService": "string",
"AffectedServiceID": "string",
"ApprovalList": "string",
"AssignedCaseID": "string",
"AssignedContactID": "string",
"AssignedContactUserName": "string",
"AssignedGroup": "string",
"AssignedGroupID": "string",
"AssignedID": "string",
"AssignedIndividual": "string",
"AssignedIndividualExternalUserID": "string",
"AssignedIndividualID": "string",
"AssignedTo": "string",
"AutomatedFullfillmentDetailFields": "string",
"AutomationWFExecuteMode": "string",
"CasaWorkflowExecuteOnActionId": "string",
"CasaWorkflowInitiated": "string",
"Categorization": "string",
"CategorizationCategory": "string",
"CategorizationClass": "string",
"CategorizationID": "string",
"CategorizationItem": "string",
"CategorizationItems": "string",
"CategorizationType": "string",
"ClientViewable": "string",
"ClosedDateTimestamp": "string",
"ClosedGroupID": "string",
"ClosedGroupName": "string",
"ClosedUserName": "string",
"CreationById": "string",
"CreationGroupID": "string",
"CreationGroupName": "string",
"CreationTimestamp": "string",
"CreationUserName": "string",
"CustomAttributes": {},
"CustomFields": "string",
"CustomSearch": "string",
"Description": "string",
"DescriptionLong": "string",
"ExternalID": "string",
"GUID": "string",
"GlobalRelationshipType": "string",
"HasAttachments": "string",
"Impact": "string",
"ImpactCode": "string",
"IsArchived": "string",
"IsReadOnly": "string",
"IsSaveNExit": "string",
"LastModGroupID": "string",
"LastModGroupName": "string",
"LastModTimestamp": "string",
"LastModUserName": "string",
"LastWorklog": "string",
"LastWorklogDate": "string",
"LockedByExternalUserId": "string",
"LockedByUsername": "string",
"MdrElementID": "string",
"MetricKeysThrottled": "string",
"NonTranslatedParentTypeName": "string",
"NonTranslatedTicketStatus": "string",
"OrgStatus": "string",
"OverrideAutoRouting": "string",
"Phase": "string",
"Priority": "string",
"PriorityCode": "string",
"ProcessFlowID": "string",
"ProcessFlowIDStatus": "string",
"ProcessGUIFlowID": "string",
"ReadOnlyMsg": "string",
"ReasonCode": "string",
"RecentActivity": "string",
"RelatedCI": "string",
"RelatedCICount": 0,
"RequestCatalogAttachmentId": "string",
"RequestCatalogDescription": "string",
"RequestCatalogId": "string",
"RequestCatalogName": "string",
"RequestCatalogWorkflowId": "string",
"RequestedForAltEmail": "string",
"RequestedForAltPhone": "string",
"RequestedForExternalUserID": "string",
"RequestedForID": "string",
"RequestedForOrgHierarchicalPath": "string",
"RequestedForOrgLevel": "string",
"RequestedForOrgName": "string",
"RequestedForRootOrgId": "string",
"RequestedForRootOrgName": "string",
"RequestedForUserID": "string",
"RequestedForUserName": "string",
"RequestedForVIPFlag": "string",
"RequestedOrgID": "string",
"RequesterAltEmail": "string",
"RequesterAltPhone": "string",
"RequesterExternalUserID": "string",
"RequesterID": "string",
"RequesterOrgHierarchicalPath": "string",
"RequesterOrgID": "string",
"RequesterOrgLevel": "string",
"RequesterOrgName": "string",
"RequesterRootOrgId": "string",
"RequesterRootOrgName": "string",
"RequesterUserID": "string",
"RequesterUserName": "string",
"RequesterUserNameWithVIPFlag": "string",
"RequesterVIPFlag": "string",
"RequiresCabApproval": "string",
"ResolvedDateTimestamp": "string",
"ResolvedGroupID": "string",
"ResolvedGroupName": "string",
"ResolvedUserName": "string",
"SLAComplianceStatus": "string",
"SLADueTargetName": "string",
"SLADueTimestamp": "string",
"SLAHolidayID": "string",
"SLAResolveByTimestamp": "string",
"SLAStartDate": "string",
"SLATimezoneID": "string",
"SendWorklogEmail": "string",
"Source": "string",
"SourceCode": "string",
"SupportEmailAddress": "string",
"TenantId": "string",
"TicketAging": "string",
"TicketAgingRange": "string",
"TicketIdentifier": "string",
"TicketImagePath": "string",
"TicketStatus": "string",
"TicketTypeId": "string",
"TotalTimeSpent": "string",
"TranslatedSLAComplianceStatus": "string",
"TranslatedTypeName": "string",
"TwoRequests": "string",
"TypeName": "string",
"Urgency": "string",
"UrgencyCode": "string",
"VIPFlag": "string",
"WallTicketType": "string",
"WorkActualDate": "string",
"WorkDescription": "string",
"WorkTimeSpent": "string",
"WorkType": "string",
"WorkTypeCode": "string",
"WorklogActualDate": "string",
"kbarticleID": "string",
"resolution": "string",
"resolvedUsing": "string",
"resolvedUsingItemAssignedCaseID": "string",
"resolvedUsingItemAssignedID": "string",
"resolvedUsingItemID": "string",
"resolvedUsingItemType": "string",
"rootCause": "string"
} |