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Select the required recognizer from the list.
Click on Edit.
You can now update the configurations. The following options are available for customization:
Enable or Disable Recognizers – Activate or deactivate specific recognizers as per their organization's policies.
Mask PII in Bot Responses – This setting allows administrators to define whether PII should be masked in responses sent to the user. Enabling this option ensures that the detected PII values are hidden in both the chat conversation and conversation history.
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Importing and Exporting PII Recognizers
Luma VA allows administrators to easily import and export PII recognizers, making it simple to share configurations across environments or back up custom settings.
To Export PII Recognizers, follow the below steps:
Navigate to the Bot → Export and Import page.
Select the "Export" option.
Choose the "PII Identifiers" option from the list of exportable configurations.
Click "Export" to generate a zip file containing all PII identifiers defined in the system, including both OOTB and custom recognizers.
To Import PII Recognizers, follow the below steps:
Navigate to the Bot → Export and Import page.
Select the "Import" option.
Browse and select the zip file containing the PII recognizers.
Confirm the import to apply the configurations to the system.