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Out-of-the-box Operations
We have made some of the commonly used operations readily available for you to use. The list is given below.
| Info | ||
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All Operations are out-of-the-box (OOTB). The list is visible in the Automation Workflow Designer only. Currently administrators cannot create their own operations. Please contact your Account Manager in case you want to customize the Operations. |
The OOTB Automation Workflows use one or more of the following OOTB workflow services. User can also create a new workflow in Automation designer leveraging any of the following OOTB Operations.
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WFL - Clone VMware Instance
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Service Configurations and Input Parameters
For each Operation there are Service Configurations and Input Parameters. Service Configurations are the Inputs required repeatedly by the Operation to perform and complete a task. For example, AD Server connection details, username and password to connect to AD Server in the Enable AD user workflow. These inputs do not come from the user who is executing the service.
Input Parameters are the inputs required by the workflow and provided by the user who is executing the service (generally changes with every execution) for example, username in Enable AD user workflow.
| Info | ||
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requestor input field is common for all workflows. |
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active_directory_configuration
sa_default_configurations
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active_directory_configuration
sa_default_configurations
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login_name
group_name
...
Login Name
Group Name
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active_directory_configuration
sa_default_configurations
...
login_name
first_name
last_name
employee_id
...
Login Name
First Name
Last Name
Employee ID
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active_directory_configuration
sa_default_configurations
...
active_directory_configuration
sa_default_configurations
...
active_directory_configuration
sa_default_configurations
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login_name
to
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Login Name
Mobile Number
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active_directory_configuration
sa_default_configurations
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group_name
group_description
sam_account_name
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Group Name
Group Description
sAMAccountName
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active_directory_configuration
sa_default_configurations
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linux_configuration
sa_default_configurations
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file
directory
...
File Name
Directory Path
...
linux_configuration
sa_default_configurations
...
linux_configuration
sa_default_configurations
...
file_one
file_two
...
Absolute path of file one
Absolute path of file two
...
active_directory_configuration
sa_default_configurations
...
active_directory_configuration
sa_default_configurations
...
active_directory_configuration
sa_default_configurations
...
active_directory_configuration
sa_default_configurations
...
vmware_configuration
sa_default_configurations
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vm_name
vm_snapshot_name
vm_snapshot_description
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VM Name
New Snapshot Name
New Snapshot Description
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vmware_configuration
sa_default_configurations
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vm_name
clone_from_name
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New VM Name
Existing VM Name
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vmware_configuration
sa_default_configurations
...
vm_name
vm_snapshot_name
...
VM Name
VM Snapshot Name
...
vmware_configuration
sa_default_configurations
...
vm_name
vm_snapshot_name
...
VM Name
VM Snapshot Name
...
vmware_configuration
sa_default_configurations
vm_name
Existing VM Name
...
vmware_configuration
sa_default_configurations
vm_name
Existing VM Name
...
vmware_configuration
sa_default_configurations
vm_name
Existing VM Name
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req_for_name
parent_req_id
req_details
req_description
req_category
req_class
req_name
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Requestor For Name
Parent Request ID
Request Details
Request Description
Request Category
Request Class
Requestor Name
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sms_and_email_configuration
sa_default_configurations
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to
message
...
Mobile Number
Message
Out-of-the-box Generic Operations
In addition to the above OOTB operations and workflows, following generic operations are available OOTB.
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...
...
...
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- Based on standardized Microsoft implementation of WS-Management protocol
- Password based authentication mechanism
- Both HTTP and HTTPS protocol support
- Direct access to the command execution results from the remote server
- Both command line and powershell command execution ability.
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Create new user account in AD,
Disable AD user,
Enable AD user,
Delete AD user,
Unlock AD user,
Add user to group in AD,
Reset password of the user account
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- Based on Standardised SSH2 Protocol,
- Password based authentication mechanism,
- SSH Key based authentication mechanism ( with or without passphrase ),
- Series of commands to be executed specified in simplified comma separated format
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Execute Linux Shell Script
Check File Existence in Linux
Compare two files in Linux
Execute any command related to SSH
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- Based on standardized HTTP protocol versions 1.0 and 1.1
- HTTP methods - GET, POST, PUT, DELETE, HEAD & PATCH
- Direct access to the response body and headers sent by the server
- Efficiently read through the response body
- Send request with proxy server configuration.
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All Rest calls can be executed through HTTP connector such as:
GET, POST, PUT, DELETE, HEAD & PATCH
Inputs needed for Generic Operations
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target
username
password
command
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IP Address of Windows machine
Username of Windows Machine(Mostly Administrator)
Password of Windows Machine
Power Shell command
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target
username
password
command
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IP Address of Unix machine
Username
Password
UNIX/Shell command
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method
url
body
headers
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All HTTP verbs that are supported by HTTP (Ex: GET, POST ..)
URL
Body of HTTP call
Headers with comma separated string without spaces (Example, "Content-Type: application/json,cache-control: no-cache")
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target
username
password
file
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IP Address of Windows machine
Username of Windows Machine(Mostly Administration)
Password of Windows Machine
Absolute path for file (Example, C:\\Folder\file_name.ps1)
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target
username
password
file
IP Address of Unix machine
Username of Unix Machine(Mostly Administration)
Password of Unix Machine
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Service Configurations
Luma provides out-of-the-box Automation Services that can be used in skill to execute tasks. These services require system inputs or information such as server IP address, admin credentials, Secret keys, etc, to establish a connection and perform a task.
For example, To Enable a user in AD, the service requires AD Server connection details, username, and password to connect to AD Server. These inputs are not provided by the end-user while executing the service and set by the Administrator for the tenant.
Following are the Services available out-of-the-box:
| No. | Service | Description | Details | Service Configurations | |
|---|---|---|---|---|---|
| Key | Details | ||||
| 1 | Azure-Infra | Azure-Infra Configuration | The service is used to execute task in Azure infrastructure such as Create VM, Start VM, Stop VM. | config.azure-infra.accountname | Refers to your Azure account name |
| config.azure-infra.accountpassword | Add Azure account password | ||||
| 2 | ISM | ISM Configuration | The service is used to connect to your Intelligent Management System (ISM) environment. | config.ism.slice-token | Refers to the ISM slice-token you want to connect to. |
| config.ism.url | This is the URL to the ISM environment you want to connect to. | ||||
| config.ism.user-auth-token | Refers to the user authentication token required to connect to your ISM environment. | ||||
| config.ism.webservice-user-password | ISM web service password | ||||
| config.ism.webservice-username | ISM web service username | ||||
| 3 | LDAP | LDAP Configuration | The service is used to execute task in your LDAP. You can manage users and execute tasks in the Active directory using the configuration. For example, Create User, Reset password, Delete user, etc. | config.ldap.url | Refers to your LDAP URL |
| config.ldap.password | Refers to the LDAP password | ||||
| config.ldap.principal.dn | Refers to the LDAP Distinguished Name required to connect to your LDAP. | ||||
| 4 | LUMA1x | LUMA1x Configuration | The service is used to connect to your Luma 1.x environment. | config.luma1x.url | This is the URL to the Luma 1.x environment you want to connect to. |
| config.luma1x.luma.api.access.key | Refers to the API access key created in Luma to allow a third party system to connect to your tenant. | ||||
| 5 | LUMA2x | LUMA2x Configuration | The service is used to connect to your Luma Virtual Agent environment | config.luma2x.url | This is the URL to the Luma VSA environment you want to connect to. |
| config.luma2x.luma.tenant.externalid | Refers to your Luma VSA Tenant External ID | ||||
| config.luma2x.luma.api.access.key | Refers to the API access key created in Luma VSA to allow a third party system to connect to your tenant. | ||||
| 6 | Powershell | Powershell Configuration | The service configuration allows you to connect and execute Powershell Script. | config.powershell.password | Refers to the machine or environment password where you can execute PowerShell or winrm service is running. |
| config.powershell.domain | Refers to the machine or environment windows domain name where you can execute PowerShell or winrm service is running. | ||||
| config.powershell.username | Refers to the machine or environment username where you can execute PowerShell or winrm service is running. | ||||
| config.powershell.address | Refers to the machine or environment address where you can execute PowerShell or winrm service is running. | ||||
| 7 | Twilio | Twilio Configuration | Twilio Configuration allows you to send messages through Twilio API. | config.twilio.sms.from | Refers to the Twilio phone number to be used to send the message. This must be a Twilio phone number that you own, formatted with a '+' and country code, e.g.+16175551212(E.164format). |
| config.twilio.sms.account.sid | Represents the Messaging Service SID to be used to send the SMS. When you use a Messaging Service SID, Twilio will automatically send your message using one of the phone numbers in your service pool. | ||||
| config.twilio.sms.auth.token | This is the authentication token required to connect to the Twilio API to send SMS. | ||||
Out-of-the-box Workflow Services and Input Parameters
For the above Service Configurations, Luma supports the following out-of-the-box Service workflows. You can add the Workflow Services and input parameters to your Skill and execute the automation task.
Input Parameters are the inputs required by the workflow and provided by the user who is executing the service (generally changes with every execution) for example, username in Enable AD user workflow.
| No. | Workflow Service | Service Configurations Required | Description | Input Parameters | Example |
|---|---|---|---|---|---|
| 1 | Azure createVM | Azure-Infra, Powershell | Creates a new VM with the given details. | Username | Azure Username for the VM (Administrator account for the VM) |
| Password | Azure Password for the VM | ||||
| Name | VM Name | ||||
| Resource Group Name | Resource Group Name | ||||
| Location | Azure Region | ||||
| Virtual Network Name | Virtual Network where VM should be created | ||||
| Subnet Name | The Subnet where VM should be created | ||||
| Security Group Name | Network Security Group Name | ||||
| Public IP Address Name | The Public IP address that allows the VM to be accessible over the internet. | ||||
| Context Name | Temporary context name used during the creation of VM. | ||||
| Update Message On Success | Message to be displayed on successful VM creation. | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| 2 | Azure stopVM | Azure-Infra, Powershell | Stops VMware instance in Data center | Name | VM Name |
| Resource Group Name | Resource Group Name | ||||
| Update Message On Success | Message to be displayed on stopping the VM. | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| 3 | Azure removeVM | Azure-Infra, Powershell | Deletes VM instance from Data center | Name | VM Name |
| Resource Group Name | Resource Group Name | ||||
| Update Message On Success | Message to be displayed on removing the VM. | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| 4 | Azure startVM | Azure-Infra, Powershell | Starts VMware instance in Data center | Name | VM Name |
| Resource Group Name | Resource Group Name | ||||
| Update Message On Success | Message to be displayed on starting the VM. | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| 5 | Azure execute Powershell Script | Azure-Infra, Powershell | Executes the Powershell script in the file | Update Message On Success | Message to be displayed on the successful execution of Powershell script. |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| File Path | PowerShell script file absolute path. Note: To use the operation, the PowerShell script must be available on the PowerShell machine. | ||||
| File Params | Parameters required to execute the shell script. | ||||
| 6 | Ldap Delete User | Powershell | Deletes the AD user from LDAP | Update Message On success | Message to be displayed on deleting the user |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| 7 | Ldap Delete Group | Powershell | Deletes the Group from LDAP | Update Message On success | Message to be displayed on deleting the group |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| Group SAM Account Name | Group SAM Account Name | ||||
| 8 | Ldap Rename User | LDAP | Rename the AD user in LDAP | Update Message On success | Message to be displayed on renaming the user |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| New Distinguished Name | New user name | ||||
| Current Distinguished Name | Old user name | ||||
| Ldap Search User | Powershell | Search for the user in LDAP | Update Message On success | Message to be displayed on success | |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| Filter | Filter criteria for the search | ||||
| 10 | Ldap Exists User | Powershell | Find if the user already exists in LDAP | Update Message On success | Message to be displayed on success |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| 11 | Ldap Single Value Modify | LDAP | Modify the Attribute in LDAP | Update Message On success | Message to be displayed on success |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| Distinguished Name | LDAP Distinguished Name (DN) | ||||
| Attribute Name | Attribute Name to be updated | ||||
| Attribute Value | Attribute Value | ||||
| 12 | Ldap Change Password | Powershell | Resets AD user password for a given login name | Password | New Password |
| Update Message On success | Message to be displayed on successful password change | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| SMS TO | Phone number to which the Self Service Password Reset service sends SMS. | ||||
| SMS Body | Specify the SMS message to be sent when changing the password | ||||
| 13 | Ldap enable User | Powershell | Enables the AD user | Update Message On success | Message to be displayed on enabling the user |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | LDAP SAM Account Name | ||||
| 14 | Ldap disable User | Powershell | Disables the AD user | Update Message On success | Message to be displayed on disabling the user |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| 15 | Ldap change password at logon | Powershell | Resets AD user password for a given login name at logon | Password | New Password |
| Update Message On success | Message to be displayed on successful password change | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| SMS TO | Phone number to which the Self Service Password Reset service sends SMS. | ||||
| SMS Body | Specify the SMS message to be sent when changing the password | ||||
| 16 | Ldap create User | Powershell | Creates new user in Active Directory | Password | Password for the new user account |
| Update Message On success | Message to be displayed on successful creation of user in LDAP | ||||
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| First Name | User's firstname | ||||
| Last Name | User's last name | ||||
| Login Name | User's login name | ||||
| User Principal Name | a logon name that takes the form of an e-mail address | ||||
| Employee id | User's Employee id | ||||
| Path | Qualified path of LDAP | ||||
| 17 | Ldap Unlock User | Powershell | Unlocks Active Directory (AD) user | Update Message On success | Message to be displayed on success |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | User SAM Account Name(logon name) | ||||
| 18 | Ldap create Group | Powershell | Creates New Group in Active directory for that AD domain | Update Message On success | Message to be displayed on success |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| SAM Account Name | LDAP SAM Account Name for Group | ||||
| Path | Qualified path of LDAP | ||||
| Group Name | New Group name | ||||
| Group Category | Group Category | ||||
| Group Scope | Group scope | ||||
| Description | Group Description | ||||
| 19 | Ldap add User To Group | Powershell | Adds a user to a group | Update Message On success | Message to be displayed on success |
| Update Message On Failure | Message to be displayed if an error occurred. | ||||
| Group SAM Account Name | LDAP Group SAM Account Name | ||||
| User SAM Account Name | LDAP User SAM Account Name (logon name) |
| Info |
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In addition to the required Service configurations, Luma 1.x Service configuration must be configured to use the Workflow Services in a skill. |