This document explains how to integrate Nimsoft DX Infrastructure Manager (formerly CA Unified Infrastructure Management) Unified Management Portal (UMP) with CA Cloud Intelligent Service Management. With such integration, you can start using the My Tickets portlet in Nimsoft UMP.
Note: Nimsoft Unified Unified Management Portal (UMP) is now a part of CA Unified Infrastructure Managementwas previously known as Nimsoft Monitor UMP.
Contents
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Prerequisites
The My Tickets portlet requires the following environment:
- Nimsoft Monitor UIM Server (NMS) 5.6.1 or later
- Nimsoft UIM Infrastructure Manager 4.03 or later
- Nimsoft UI UMP 2.5.2 or later
- CA Cloud Service Management Spring 2014
- nsdgtw probe version 1.2 or later
- Https connectivity between Nimsoft Monitor Server and CA Cloud UIM and Intelligent Service Management
- Outbound access to port 443 for probes installed on the Nimsoft Monitor Server
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Review the Nimsoft UMP release notes for a list of compatible browsers and other important information. |
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