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For further details, please refer to Subscription
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This section defines Agent Chat Console settings like messages, timeout intervals for agents and end-users, User Information to be displayed on the Agent chat console.
For further details, please refer to /wiki/spaces/DOC/pages/1239777648
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Channel Notifications
On this section the administrator can create and send out notifications like company announcements, outage notifications etc on user's registered channels. Here you can also view notification status i.e. In progress and Completed notification activities through History tab.
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