The purpose of this document is to walk you through the Workflow Designer interface.
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In order to work in the Workflow Designer, you first need to create a blank Workflow.
Navigate to Manage >> Tools >> Automation >> Workflow Tab, and either open an existing workflow or create a new Workflow. To learn how to create a Workflow refer Create an Automation Workflow.
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| Start : This activity block is a start point of an Automation workflow. Input JSON schema and input JSON is configured under this. |
| Call Service : This activity block is a Service to add operations to your workflow. |
| Switch : This activity block is a typical Switch case where in you can add switch conditions as a boolean expression. |
 | If : This activity block is a simple If logic which evaluates the boolean condition given by the user. |
| JSON Extractor : This activity block is used to extract data from input or context JSON. |
| Stop : This activity block is a stop/end point of your workflow , you set desired output in this activity by extracting it from context JSON. |
When you open an out-of-the-box Workflow, you will see the entire flow on the canvas. A pictorial workflow is on the right pane, controls on the left pane and action buttons on the top bar.
If you create a new workflow, it displays a blank canvas along with the Start and Stop Activity block.
Start
This is the Start point or the first step of the workflow. It has two tabs, Input and JSON Schema.
Input:
This block is where you enter the input field IDs required for your workflow.
The values for the input fields mentioned here will be overridden if this workflow is triggered through third party application (e.g. data coming in for example, data received from ISM ticket) when the inputs are passed through that application as a JSON body.
JSON Schema:
You can have your own JSON schema structure in this block. This activity block defines the input field IDs i.e. that is, the data-types of the input field IDs, which fields are required, which ones are optional.
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In this block you can add and configure the operation which you want to use in your workflow. Click on Call Service+. This will add a new Call Service Step to the canvas.
Double-click the Call Service Step to configure it.
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To connect two steps just connect the outlet point of previous step to inlet point of next step and the Link will appear.
Switch+
When you need to configure more than one if condition in the workflow, use the Switch step.
A switch can replace multiple if checks.
The switch has one or more paths and an optional default.
You can fill in the Activity title and Activity Purpose. Activity Id will be autogenerated which is the “key” to use when you want to refer to this step.
To link more than one step to the Switch, hover your pointer over the outlet point of the Switch and link to the desired step as shown in screenshot below.
To define the conditions to be considered when analysing multiple steps, you need to configure the Activity Link.
Double-click each link to open the Switch Activity Link Configuration.
Link Index: This is a numeric number starting from 0 which will let the user configure the priority in which condition is to be evaluated first while case execution. Link Index 0 will execute first, followed by Link Index 1 and so on.
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Click Save Draft to save your Automation workflow as a Draft. When the Automation workflow is in Draft state it cannot be linked to any Process Workflow unless published.
Publish
Use the Click Publish button to to publish your Automation Workflow as a Service.
Once you publish your workflow, it appears under the Workflow Services Tab tab (Manage >> Tools >> Automation >> Workflow Services).
A published workflow can be added into another workflow.
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When you supply the input parameters manually to the Automation Workflow, click Run to execute the workflow manually.
Logs
Use the Click Logs button to to view the logs when the Automation Workflow is executing.
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To delete a specific step from your Workflow, double-click the step and click Delete at the bottom left of the window.
