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Command Prefix: This defines the prefix to be used to execute a custom or system skill command. Any text following this command prefix is identified as a command by Luma. By default, it is set to ‘//‘luma’. ’ This is editable and can be changed by a Tenant Administrator.

Info

  • To trigger a skill using command, enter the prefix, immediately followed by the skill command. For example, ‘lumaabort’. No space is required.

  • If you wish to add a space between the prefix and the command, add a space at the end of the command prefix e.g. “luma “. This enables the end-user to trigger commands such as “luma exit”, “luma abort”.

Idle Timeout (Minutes): Idle timeout is the maximum idle time for user conversation, i.e., time for which the user may not respond during a conversation with Bot before the conversation expires. The timeout is set to 10 minutes by default, and the maximum allowed value is 15 minutes.

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