Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
toc
Table of Contents

Release 3.4 - March 2024

The following features are released as part of this release:

In Progress...

Feature

Description

Unification of VA and KM.

As part of VA-KM unification, following enahncements are done as part of this release:

  • Create-Artifact screen enhancement: Revamp Create Artifact screen to look similar to VSA 

  • Knowledge Store and Knowledge Graph screen UI changes

  • Vocabulary screen , User Management , TenantConfiguration screen and Templates screen UI revamp 

  • Remove the dependency on CSDM to correlate tenants & users.

  • Support to Provision KM tenant in given VSA Database

  • KM Tenant Deprovisioning when VA tenant is provisioned

  • Disable User management in KM in unified Tenant

Improvements in Knowledge Search results

Following enhancements are part of the release:

  • Artifact Template fields can now be part of Search Results sent to Luma VA. This enables the Skill developers to implement use cases that display the artifact details as part of conversation flows.

  • The Artifact Source Name is now available in Artifact Search Results

DEprecating QnA Maker

  • Deprecate Q&A Maker and replace FAQ creation via Azure Question Answering Service

  • Web URL Parsing: Replace QnA Marker while creating artifacts using Web URL

  • Sharepoint Integration without QnA maker

Curation improvements

  • Ability to execute all Artifact Curation processes even if one of the processes fails

  • Bulk Retry action on Artifact List screen

  • Implement Retry Functionality for Artifact information(Open AI and Non-Open AI)

Default Domain

Default Domain for every tenant

Other enhancements

  • Updates on Knowledge Store--> Artifact list

  • Artifact Details screen updates

Release 3.3 - December 2023

The following features are released as part of this release:

Feature

Description

Improvements to Knowledge Curation

Following updates have been done to the Knowledge Curation process:

  • Luma Knowledge now supports bulk FAQ creation through sync. As a curator you can now upload bulk FAQs using a document and generate metadata.

  • FAQ Similarity check is now a tenant configuration that allows the curator to turn off FAQ similarity check for bulk loads.

Knowledge Search Improvements

Enhancing the Knowledge presented to the end-user, the following additional details are now available in the Search results sent to Luma VA:

  • Support for Knowledge Source and Artifact Name in the Knowledge Search results. For Knowledge Articles curated using a template with a 'Source' field, the Knowledge source and Artifact name is sent in the search results. The information can be used by the Virtual Agent to display more information to the end user.

  • Parent Article link available in the results when a FAQ is returned as result.

UI Enhancements

The following UI enhancements are part of this release:

  • Revamped the KM Dashboard to align with the look and feel of the Luma Bot Builder.

  • Consistent curation information for articles curated in the system with or without Generative AI.

  • Inline status bar on the Artifact Details screen to show the current curation status. Curator can Edit and Save the Knowledge to retrigger curation if any of the stages fail.

Release 3.2 - November 2023

The following features are released as part of this release:

Feature

Description

Centralized Generative AI Configurations

Centralized Generative AI Configurations for Luma Suite of Products. Empowers Superadmins to effortlessly configure and oversee the Generative AI functionalities for all Luma products, simplifying management and optimizing control through one consolidated platform.

For more information, refer to Configure Generative AI Configurations.

Async Artifact Curation

Knowledge artifacts are now generated asynchronously. Luma Knowledge now executes curation sub-processes such as Summary generation, Metadata creation, and FAQ generation in the background, while

you carry out other tasks or create other Artifacts

the Artifact is available on the Knowledge Store with basic information . Keep track of the curation status on the Artifact details screen. You can restart the sub-processes in case of failures or incorrect information, ensuring a hassle free artifact curation experience.

For more information, refer to Create Artifact using Knowledge Templates.

AI Services Integration

Luma Knowledge is now fully integrated with Luma AI services. Harnessing the power of advanced Prompt engineering, the Generative AI functionalities in Luma Knowledge now uses the AI services. The integration streamlines the metering and management processes for optimal utilization.

Virtual Agent- Luma Knowledge Unification

In process of unifying Luma Knowledge and Luma Virtual Agent, the following updates are done as part of this release:

  • Luma Knowledge is now available as a worspace within Luma Bot Builder with implicit login. You can now launch your Luma Knowledge Curation portal directly from Luma admin portal, without the need to log in again.

  • Revamped the Side Navigation to align with the look and feel of the Luma Bot Builder.

  • Schema changes to support VA and KM Unification.

Other Enhancements

Following are the other updates that are part of this release:

  • Tenant language information is now available in the Tenant Details screen.

  • You can now sync artifacts from Sharepoint and create artifacts in Luma knowledge using templates.

  • Accessing the the Artifact URL from Luma VA now authenticates the user and allows the user to access the Knowledge Artifacts.

  • Luma Knowledge now generates FAQs based on Knowledge content. The system analyzes the content and generates FAQs based on the complexity and length of the content.

Release 3.1 - August 2023

...