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This article describes the slice level actions that are available to you as an administrator.

ActionDescription
Delete Inactive RecordsDeletes all the records in your slice that are marked as inactive. This action does not remove deprovisioned CI records.
Reload Configuration

The application servers for Serviceaide Intelligent Service Management maintain a cache of the Configuration Parameters of the slice. When you use this action, the application refreshes the Configuration Parameter cache on all the Application Servers.

Reload Slice Definition

This action reloads the slice definition cache on all the application servers of Intelligent Service Management.

Regenerate Solution Keywords

Regenerates the keywords for your knowledgebase articles.

Note: Intelligent Service Management does not use keyword-based search anymore.

Reload Slice MetadataReloads slice metadata by refreshing application cache.

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