Title: Create and Manage Knowledge Base Articles  
Owner: Former user
Creator: Former user Aug 21, 2015
Last Changed by: haritha.kothapalem Apr 10, 2020
Tiny Link: (useful for email) https://serviceaide.atlassian.net/wiki/x/Rj8t
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Intelligent Service Management - English (5)
    Page: Configure Common Functions
    Page: Create and Manage Knowledge Base Article Approval Groups
    Page: Knowledge Management
    Page: Manage Categorizations
    Page: Workflow Management